Frequently Asked Questions

This may be because your Apple App Store or Google Play Store is set to a country other than the Netherlands or Belgium. In that case, the App cannot be found. Check whether your device is set to the Netherlands or Belgium and change this if necessary.

To select the correct region for the Google Play Store follow these instructions.

To select the correct region for the Apple Store follow these instructions.

Open the app and click on the question mark. Send an email and from here our Tech-support can assist you directly and take a look.

Yes, definitely! The theory app contains all the knowledge and exercises you need to be well prepared for the theory exam.

You have chosen your login details yourself and you can find them in your mailbox, this is often your email address as username and a password of your choice.

Yes, definitely! You can download the theory app for free and do the first three chapters completely free. If you want to learn everything, you can purchase a package via our website.

Always check your mailbox and spam for a message from us. Did you buy a package in the app itself? Then contact Apple or Google to fix this.

You can find the theory app under the name Theorie Snel Halen in the Apple App Store and Google Play Store.

Yes, of course! You can extend your online theory package once for the length of 7 days.

Open the Theorie Snel Halen app and enter your login details (if you haven’t already done so)

• Click on the gear icon ⚙️ for settings at the top right of the screen.
• Under the heading Account you can see how long you still have access and whether your package has already expired.
• Then click on the first heading to extend your package.